🔒 Data & Privacy

X Bajee Privacy
Policy

At X Bajee, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data. We believe you deserve to know — clearly and without jargon.

Last updated: January 2025

How X Bajee Handles Your Data

Six things every X Bajee player should know about how their personal information is managed on the platform.

Your Data Is Encrypted

All personal data transmitted between your device and the X Bajee platform is protected by SSL encryption. Your account details, payment information, and activity logs are stored securely and are never transmitted in plain text.

We Don't Sell Your Data

X Bajee does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve the platform — nothing else. We are not in the business of selling player data.

You Control Your Data

X Bajee players have the right to access, correct, and request deletion of their personal data. If you want to know what data we hold about you, or if you want to update or remove it, contact our support team and we will assist you promptly.

Minimal Data Collection

X Bajee only collects the data that is necessary to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it — if we don't need it to run the platform, we don't ask for it.

Transparent Cookie Use

X Bajee uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used. We explain exactly which cookies we use and why. You can manage your cookie preferences at any time through your browser settings.

Clear Communication

X Bajee will only contact you about your account, platform updates, and promotions you have opted into. We don't spam. If you want to stop receiving marketing communications from X Bajee, you can opt out at any time from your account settings.

This Privacy Policy applies to all users of the X Bajee platform. By registering an account or using the platform, you confirm that you have read and understood how X Bajee handles your personal data as described in this policy.

01 Introduction

X Bajee is committed to protecting the privacy of every player who uses the platform. This Privacy Policy explains how X Bajee collects, uses, stores, and protects your personal data when you register an account, make a deposit, play games, or interact with any part of the X Bajee platform at x-bajee.club.

We know that privacy matters to our players in Bangladesh. You want to know that your personal information is in safe hands, and we take that responsibility seriously. This policy is written in plain language so you can understand exactly what happens to your data when you use X Bajee — no confusing legal jargon, no hidden surprises.

This Privacy Policy should be read alongside the X Bajee Terms and Conditions, which govern your use of the platform. Together, these two documents form the full agreement between you and X Bajee regarding your account and your data.

In plain terms: X Bajee collects only what it needs, uses it only for legitimate purposes, keeps it secure, and gives you control over it. That's the short version — the full details are below.

02 Data We Collect

X Bajee collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse or play, and occasionally from third parties such as payment providers or identity verification services. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, gender, nationality Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history, deposit and withdrawal records Payment processing, account activity
Technical Data IP address, device type, browser type, operating system, session data Automatically via cookies and server logs
Gaming Data Game history, bet amounts, win/loss records, bonus usage Platform activity logs
Communication Data Live chat transcripts, support emails, feedback submissions Customer support interactions
Verification Data Government-issued ID, proof of address, selfie for identity verification KYC process, withdrawal verification

X Bajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulation. We do not collect data from players who have not registered an account on the platform.

03 How We Use Your Data

X Bajee uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Here is how your data is used on the X Bajee platform:

  • Account management: To create, maintain, and manage your X Bajee account, including processing your registration and verifying your identity.
  • Payment processing: To process deposits and withdrawals, verify payment methods, and maintain accurate financial records for your account.
  • Platform operation: To deliver the games, features, and services available on the X Bajee platform and to ensure they function correctly on your device.
  • Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the platform.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and responsible gaming obligations.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the X Bajee support team.
  • Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive them.
  • Platform improvement: To analyse how the platform is used and to improve the user experience, game selection, and overall quality of the X Bajee service.
  • Responsible gaming: To monitor gaming activity and identify players who may need responsible gaming support, in line with our obligations under our responsible gaming policy.

X Bajee will only send you marketing communications if you have opted in. You can withdraw your consent and stop receiving marketing emails or messages at any time by updating your preferences in your account settings or by contacting our support team.

04 Legal Basis for Processing

X Bajee processes your personal data on the following legal bases, depending on the purpose of the processing:

  • Contract performance: Processing that is necessary to fulfil our obligations to you under the X Bajee Terms and Conditions — for example, operating your account and processing payments.
  • Legal obligation: Processing that is required to comply with applicable laws and regulations — for example, identity verification and anti-money laundering checks.
  • Legitimate interests: Processing that is necessary for X Bajee's legitimate business interests — for example, fraud prevention, platform security, and improving the service — provided those interests are not overridden by your rights.
  • Consent: Processing that is based on your explicit consent — for example, sending you marketing communications. You can withdraw your consent at any time.

If you have questions about the legal basis on which X Bajee processes any specific category of your personal data, please contact our support team at [email protected].

05 Data Sharing

X Bajee does not sell your personal data to third parties. However, we do share your data with certain trusted third parties where necessary to operate the platform and comply with our legal obligations. These include:

  • Payment providers: To process your deposits and withdrawals, we share necessary financial data with our payment processing partners. These partners are contractually required to handle your data securely and only for the purpose of processing your transactions.
  • Identity verification services: To verify your identity as part of our KYC process, we may share your identity documents with third-party verification providers. These providers are bound by strict data protection obligations.
  • Game providers: The games available on X Bajee are supplied by third-party game providers. These providers may receive technical data related to your gaming sessions in order to deliver the games and resolve technical issues.
  • Fraud prevention and security services: X Bajee uses third-party fraud detection and security tools that may process certain technical data to identify and prevent fraudulent activity on the platform.
  • Legal and regulatory authorities: X Bajee may be required to share your data with law enforcement agencies, regulatory bodies, or other authorities if required by applicable law or a valid legal order.

Our commitment: Every third party that receives your data from X Bajee is required to handle it in accordance with applicable data protection laws and is prohibited from using it for any purpose other than the one for which it was shared.

X Bajee does not share your personal data with advertisers, data brokers, or any other third parties for commercial purposes unrelated to the operation of the platform.

06 Data Retention

X Bajee retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods depend on the type of data and the purpose for which it is held:

  • Account data: Retained for the duration of your account and for a period after account closure as required by applicable law and our internal record-keeping obligations.
  • Financial and transaction data: Retained for a minimum of five years after the relevant transaction, in line with anti-money laundering regulations.
  • Identity verification documents: Retained for the period required by applicable law, typically five years from the date of verification or account closure.
  • Gaming activity logs: Retained for a minimum of three years to support dispute resolution and responsible gaming monitoring.
  • Customer support communications: Retained for up to two years from the date of the interaction, unless a longer period is required for an ongoing dispute or legal matter.
  • Marketing consent records: Retained for as long as you remain opted in, and for a reasonable period after you opt out to demonstrate compliance.

When your personal data is no longer required, X Bajee will securely delete or anonymise it in accordance with our data retention procedures. If you request deletion of your data before the end of the applicable retention period, we will explain which data we are legally required to retain and for how long.

07 Cookies and Tracking

X Bajee uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how it is being used. Here is a summary of the types of cookies X Bajee uses:

Cookie Type Purpose Can Be Disabled?
Essential Cookies Keep you logged in, maintain your session, and enable core platform functions No — required for the platform to work
Preference Cookies Remember your language, display settings, and other preferences Yes — via browser settings
Analytics Cookies Help us understand how players use the platform so we can improve it Yes — via browser settings
Security Cookies Support fraud detection and account security monitoring No — required for platform security

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the X Bajee platform. X Bajee does not use cookies to serve third-party advertising on the platform.

08 Data Security

X Bajee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the X Bajee platform.
  • Encrypted storage of sensitive personal and financial data on secure servers.
  • Access controls that restrict access to personal data to authorised X Bajee staff only, on a need-to-know basis.
  • Regular security assessments and vulnerability testing of the platform infrastructure.
  • Continuous monitoring for suspicious activity and potential data breaches.
  • Staff training on data protection and security best practices.

While X Bajee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your X Bajee account has been compromised, please contact our support team immediately so we can take action to secure your account.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, X Bajee will notify affected players and relevant authorities in accordance with applicable data protection law.

09 Your Rights

As an X Bajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and a description of your request.

  • Right of access: You have the right to request a copy of the personal data X Bajee holds about you.
  • Right to rectification: You have the right to request that inaccurate or incomplete personal data held by X Bajee is corrected or updated.
  • Right to erasure: You have the right to request that X Bajee deletes your personal data, subject to our legal obligations to retain certain data for specified periods.
  • Right to restrict processing: You have the right to request that X Bajee restricts the processing of your personal data in certain circumstances.
  • Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
  • Right to object: You have the right to object to the processing of your personal data where X Bajee relies on legitimate interests as the legal basis for processing.
  • Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

X Bajee will respond to all data rights requests within a reasonable timeframe, typically within 30 days. In some cases, we may need to verify your identity before processing your request. If we are unable to fulfil your request, we will explain why.

10 Children's Privacy

The X Bajee platform is strictly for adults aged 18 and over. X Bajee does not knowingly collect personal data from anyone under the age of 18. If we become aware that a player under 18 has registered an account or provided personal data on the platform, we will immediately close the account, delete the data, and forfeit any associated balance.

If you are a parent or guardian and believe that a minor has registered an account at X Bajee, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

X Bajee uses age verification measures during the registration process and reserves the right to request proof of age at any time. Protecting minors from gambling is a core part of our responsible gaming commitment.

11 Third-Party Links

The X Bajee platform may contain links to third-party websites or services — for example, links to payment provider portals or game provider information pages. This Privacy Policy applies only to the X Bajee platform and does not cover the privacy practices of any third-party websites or services.

X Bajee is not responsible for the privacy practices or content of any third-party websites. We recommend that you review the privacy policy of any third-party website you visit before providing any personal information. If you access a third-party service through a link on the X Bajee platform, you do so at your own risk.

12 Updates to This Policy

X Bajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "last updated" date at the top of this page. For significant changes, we may also notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how X Bajee handles your personal data. The most current version of the X Bajee Privacy Policy will always be available at this URL. Your continued use of the platform after any updates are published constitutes your acceptance of the revised policy.

Staying informed: If you have any concerns about changes to this Privacy Policy, please contact our support team before continuing to use the X Bajee platform. We are always happy to explain what has changed and why.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way X Bajee handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly through the X Bajee platform after logging in.
  • Response time: We aim to respond to all privacy-related queries within 24 hours. Data rights requests are handled within 30 days.

For questions about our responsible gaming tools and policies, please visit our Responsible Gaming page. For general platform questions, check our FAQ page or visit About Us to learn more about X Bajee.

To exercise any of your data rights — including access, correction, or deletion requests — please email [email protected] with the subject line "Data Rights Request" and include your registered account email address so we can locate your records quickly.


Your Data Is Safe With Us

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