❓ Help Centre

X Bajee FAQ
Quick Answers for Every Question

Got a question about your X Bajee account, a deposit, a game, or the app? You're in the right place. This FAQ covers everything Bangladesh players ask most — from signing up for the first time to withdrawing your winnings. Browse by category or search for what you need.

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Payments
bKash · Nagad · Rocket
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Games
Slots · Live · Fishing
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App
Android · iOS
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Bonuses
Welcome · Cashback

Account

Creating an X Bajee account is straightforward. Go to /register, enter your full name, mobile number, and a password. You'll receive a verification code on your phone — enter it and your account is active. The whole process takes under two minutes. There's no waiting period and no documents required to get started.

No. X Bajee allows one account per person. Duplicate accounts are against the Terms and Conditions and may result in both accounts being suspended. If you've forgotten your login details, use the password reset option on the login page rather than creating a new account.

Go to the login page and click "Forgot Password". Enter the mobile number linked to your account and you'll receive a reset code by SMS. Enter the code, set a new password, and you're back in. If you no longer have access to that number, contact support at [email protected].

You must be at least 18 years old to register and play on X Bajee. This is a firm requirement and applies to all players regardless of location. X Bajee takes responsible gaming seriously — see our Responsible Gaming page for more information on the tools available to help you stay in control.

Log in to your X Bajee account and go to the Profile section. From there you can update your display name, email address, and notification preferences. If you need to change your registered mobile number, contact support directly as this requires identity verification for security reasons.

Deposits and Withdrawals

X Bajee accepts bKash, Nagad, and Rocket for both deposits and withdrawals. All transactions are processed in Bangladeshi Taka (৳). There are no currency conversion fees and no hidden charges. Simply select your preferred method in the cashier section of your account.

The minimum deposit on X Bajee is ৳ 200. This low threshold means you can start playing without committing a large amount. Deposits are credited to your account instantly — as soon as the bKash or Nagad transaction is confirmed, your balance updates and you can start playing any X Bajee game right away.

Most X Bajee withdrawals are processed within 1 to 3 hours. During peak periods — typically evenings and weekends — it may take up to 24 hours. bKash and Nagad withdrawals are generally the fastest. The minimum withdrawal amount is ৳ 500. Make sure your withdrawal account name matches your registered X Bajee name to avoid delays.

Withdrawals can be rejected for a few reasons: the name on your mobile banking account doesn't match your X Bajee account, you have an active bonus with unmet wagering requirements, or your account has a pending security review. Check your account notifications for the specific reason. If you're unsure, email [email protected] with your account details.

X Bajee does not charge any fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their standard transaction charges. These are set by the payment provider and are outside X Bajee's control. Check your provider's fee schedule if you're unsure.

Games

X Bajee offers a full game library including live casino tables, video slots, arcade fishing games, and jackpot titles. Featured games include Ways of the Qilin, Fortune Snake, Ocean Phoenix, Slots, Cannon Fishing, Genie's 3 Wishes, and W Live. New titles are added regularly. See the full list on the Game page.

Yes. All X Bajee slot and arcade games use a certified Random Number Generator (RNG) system that ensures every result is completely random and independent of previous outcomes. Live casino games are streamed from licensed studios with independent third-party auditing. No game result can be predicted or manipulated.

Yes. All X Bajee games run directly in your mobile browser — Chrome, Firefox, or Safari on Android or iPhone. No download is required to play in the browser. However, if you want the best experience with faster loading and push notifications, the X Bajee app is recommended. It's free and takes about a minute to install.

W Live is X Bajee's live casino section. Unlike slots or fishing games where you play against a computer, W Live connects you to real human dealers via HD video stream. You can play live baccarat, roulette, and blackjack in real time, chat with the dealer, and see other players at the table. It's the closest experience to a physical casino you can get on your phone.

Cannon Fishing is a multiplayer arcade game where you fire a cannon at fish swimming across the screen. Each fish has a coin value — the rarer and larger the fish, the more coins it pays. You spend coins per shot, so managing your fire rate matters. Boss fish events appear periodically and pay out large amounts to the player who lands the final shot. It's fast-paced and works great on a touchscreen.

Bonuses and Promotions

New X Bajee players receive a welcome bonus on their first deposit. The bonus is added automatically when you make your first deposit after registering — no promo code needed. The bonus gives you extra funds to explore the game library. Full terms are available on the Terms and Conditions page.

Wagering requirements mean you need to play through the bonus amount a set number of times before you can withdraw the bonus funds as cash. For example, a 10x wagering requirement on a ৳ 500 bonus means you need to place ৳ 5,000 in total bets before the bonus converts to withdrawable cash. Your account dashboard shows your current wagering progress in real time.

Yes. X Bajee runs regular cashback promotions and reload bonuses for existing players. Cashback is calculated on net losses over a set period and credited back to your account automatically. Reload bonuses are offered on selected days and apply to your next deposit. Check the promotions section in your account or enable push notifications on the X Bajee app to stay updated.

Yes, you can forfeit an active bonus from your account settings. Be aware that forfeiting a bonus will remove the bonus funds and any winnings generated from those bonus funds. Your real-money balance is not affected. If you're unsure whether to keep or cancel a bonus, contact support before making a decision.

Mobile App

Yes, the X Bajee app is completely free. Android users can download the APK directly from x-bajee.club/app. iPhone and iPad users can add X Bajee to their home screen via Safari for a near-native app experience. There are no subscription fees or in-app purchases — the app is just a better way to access the same X Bajee games and account features.

Visit /app on your Android phone and tap the download button. Your browser will download the APK file. Before installing, go to Settings → Security → Unknown Sources and enable installation from unknown sources. Then open the downloaded file and tap Install. The process takes about 30 seconds. Once installed, log in with your existing X Bajee account details.

The X Bajee app offers several advantages: faster game loading because assets are cached locally, push notifications for bonus events and promotions, biometric login (fingerprint or face ID), and a smoother live casino stream with lower latency. If you play X Bajee games regularly, the app is the better option — especially for live tables where a stable, low-delay connection matters.

First, try closing the app completely and reopening it. If that doesn't work, check that your internet connection is active. If the problem persists, uninstall the app and download the latest version from /app — an outdated APK can cause launch issues. Make sure your Android version is 6.0 or above. If you're still having trouble, email [email protected].

Security and Privacy

X Bajee uses SSL encryption on all pages and transactions. Your personal data is stored securely and is never sold to third parties. For full details on how your data is collected, stored, and used, read the Privacy Policy. If you have specific concerns about your data, contact [email protected].

Change your password immediately from the login page using the "Forgot Password" option. Then contact X Bajee support at [email protected] to flag the account for a security review. Do not share your password or OTP codes with anyone — X Bajee staff will never ask for your password.

X Bajee provides several responsible gaming tools including deposit limits, session time reminders, and self-exclusion options. If you feel that gaming is becoming a problem for you or someone you know, visit the Responsible Gaming page for guidance and to activate any of these tools on your account. X Bajee is committed to keeping gaming fun and safe for all players.

Can't find your answer? Email the X Bajee support team at [email protected] and we'll get back to you as quickly as possible — usually within a few hours.


What Makes X Bajee Different

Beyond the FAQ, here's a quick look at what X Bajee actually delivers for Bangladesh players every day.

Instant Deposits via bKash

Send money from bKash, Nagad, or Rocket and your X Bajee balance updates in seconds. No waiting, no manual confirmation — just play.

Mobile-First Game Design

Every X Bajee game is built for smartphones first. Touch controls, portrait mode, and fast loading on 4G connections are standard — not optional extras.

Certified Fair Games

All X Bajee slots and arcade games use independently audited RNG systems. Live casino games come from licensed studios. Every result is genuinely random.

Responsive Support Team

Got a question that isn't in this FAQ? The X Bajee support team responds to emails within a few hours. Real people, real answers — no automated runaround.

Bonuses That Actually Pay Out

X Bajee bonuses have clear, fair wagering requirements. Your dashboard shows your progress in real time so you always know exactly where you stand.

Open Around the Clock

X Bajee games and live tables run 24 hours a day, 7 days a week. Whether it's early morning or late at night, your account and the full game library are always available.


Everything You Need to Know About X Bajee

This FAQ page covers the questions that X Bajee players in Bangladesh ask most often. But it's worth stepping back and explaining what X Bajee actually is, so you have the full picture before you register or make your first deposit.

X Bajee is an online gaming platform built specifically for Bangladesh. That means the payment methods are the ones Bangladeshi people actually use — bKash, Nagad, and Rocket — and all balances are in Taka. There's no need to convert currency or deal with international transfer delays. You deposit in Taka, you play in Taka, and you withdraw in Taka.

The X Bajee game library covers every major category. If you prefer solo play, the Slots section has dozens of titles including jackpot games like Fortune Snake and Genie's 3 Wishes. If you want something more social, W Live puts you at a real dealer table streamed in HD. And if you want something fast and fun on your phone, Cannon Fishing is one of the most popular X Bajee games among local players.

Getting started on X Bajee takes about two minutes. Go to /register, enter your mobile number and a password, verify with the SMS code, and your account is ready. Make your first deposit with bKash or Nagad and the welcome bonus is added automatically. From there, the full X Bajee game library is open to you.

One question that comes up a lot is about the X Bajee app. The short answer is: it's worth downloading. The app loads games faster than the browser because it caches assets locally. It also gives you push notifications when new bonuses go live — which matters because some X Bajee promotions are time-limited and only available for a few hours. Download the app from /app and log in with your existing account.

If you ever run into an issue that this FAQ doesn't cover, the X Bajee support team is reachable by email at [email protected]. Response times are typically within a few hours. For account security issues, contact support immediately rather than waiting — the team can lock your account quickly if needed.

Finally, X Bajee takes responsible gaming seriously. The platform provides deposit limits, session reminders, and self-exclusion tools. If gaming ever stops being fun, those tools are there to help. Visit the Responsible Gaming page to learn more and activate any limits on your account.

Contact X Bajee Support

If your question isn't answered in this FAQ, reach out directly. The support team handles account issues, payment queries, and technical problems.

Email Support
[email protected]
Response Time
Usually within a few hours, 24/7
Account Security
Urgent issues handled as priority
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Join X Bajee and Start Playing Today

Got your questions answered? Register for free, deposit with bKash or Nagad, and your welcome bonus is added automatically. The full X Bajee game library is waiting.

18+ Only. Please play responsibly.  |  Terms and Conditions  |  Responsible Gaming